Frequently Asked Questions at Waverly Care

Home Care Questions Answered

<h1>Frequently Asked Questions <em>at Waverly Care</em></h1>

Get Answers to Common Questions About Our Services

We have compiled a list of commonly asked questions and their answers to help simplify your search for caregiver resources and home healthcare. Feel free to contact us directly at 610-645-8627 anytime with specific questions or concerns — we’re here to support you!

How do you screen the caregivers that provide services for my loved one?

The Manager and Vice President of Waverly Care interviews each caregiver personally, and we directly employ, rather than contract, the caregivers we send to your loved one’s home. All Waverly Care caregivers must pass 2 face-to-face interviews, at least 2 positive professional reference checks, State criminal clearance, Penndot 10-year Driver’s record, drug screening, county criminal record checks, the Office of Inspector General check, and infectious disease screening. We require a comprehensive orientation program and regularly review each employee’s performance. This process allows us full control over the quality of services we provide to you.

What is the background and training of Waverly Care caregivers?

Waverly Care employs licensed certified nurse aides, home health aides, and social caregivers with a variety of backgrounds. We provide ongoing training to our associates in areas including, but not limited to, Alzheimer’s care, skin care, person-centered care, transfer techniques, infectious disease control, nutrition, elder abuse and neglect, incontinence and constipation, pain levels, guidelines for performing personal care, and end-of-life care.

Do I need to worry about taxes or insurance for my caregiver?

No, your caregiver is employed and covered under Waverly Care insurance. We take on all the employer responsibilities, including payroll taxes, worker’s compensation insurance, training, and supervision.

Should I contact Waverly Care If my loved one only requires a little help?

Yes! We create a care plan tailored to your loved one’s needs. Some clients may only require assistance once a week for 4 hours, but we’re here to help, regardless of the scope of care needed.

Should I contact Waverly Care if my loved one needs daily assistance?

Yes! If needed, our employees can be there for your loved one 24 hours a day, 7 days a week. We customize a plan of care with you.

Does Waverly Care provide medical care?

Waverly Care provides continuous supportive care. Waverly Care does not provide Skilled Nursing Services.

Does Waverly Care provide services in local hospitals?

Yes, we can provide private duty care in your home or a hospital.

Contact Waverly Care

Request a Free, No-Obligation In-Home Consultation

Waverly Care offers free in-home consultations to help determine your loved one’s home care needs and preferences. You are not obligated to schedule future services with us after the consultation. To request a free consultation, complete our online service inquiry form, call us at 610-645-8627, or email us directly at info@waverlycare.com.

We are here to support you and your loved one in the best way possible!